Privacy Policy
Last Updated: October 25, 2025
Welcome to LifeCann MD (“Company,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal and health information.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our websites, scheduling portals, and communication channels, including:
https://calendar.drsende.com/lifecannmd
By using our Services, you consent to this Privacy Policy and to the processing of your information as described below.
1. Company Information
Legal Entity: LIFECANN LLC
Friendly Business Name: LifeCann MD
Business Type: Limited Liability Company (LLC)
Industry: Healthcare / Local Medical Services
Business Address: 1063 SW 8th St, Miami, FL 33130, United States
Email: [email protected]
Phone: +1 (833) 543-3226
2. Information We Collect
We collect the following categories of information:
A. Personal Information
Name, date of birth, and contact details (email, phone number, address)
Appointment and scheduling information
Account login credentials (if applicable)
B. Health Information (Protected Health Information – PHI)
Medical history, treatment plans, and related health details you voluntarily provide
Information shared during consultations or via secure forms
C. Communication Data
Text messages (SMS/MMS), emails, and voice communications related to scheduling, follow-ups, or services
Device and technical information (IP address, browser type, device identifiers)
D. Website Usage Data
Cookies, analytics tags, and usage logs that help us understand how visitors interact with our websites
3. How We Use Your Information
We use collected information to:
Provide medical and wellness services
Schedule, confirm, and manage appointments
Send reminders, updates, and educational or promotional materials (with consent)
Respond to inquiries and provide customer support
Improve our websites and service experience
Fulfill legal or regulatory obligations
We will not use or disclose your PHI without your authorization, except as permitted or required by law.
4. A2P Messaging and Consent
When you opt in via our websites or forms, you consent to receive automated SMS/MMS and voice communications for:
Appointment reminders and confirmations
Health-related notifications
Account or service updates
Optional marketing offers (only with express consent)
Message and data rates may apply.
Message frequency varies.
You can opt out at any time by replying STOP to any message or by contacting [email protected].
Text HELP for assistance.
Consent to receive messages is not required for receiving medical care.
5. Sharing and Disclosure of Information
We do not sell or rent your personal or health information.
We may share limited data only in the following cases:
Healthcare Operations: With authorized providers, pharmacies, or labs involved in your care
Service Providers: With trusted vendors assisting with scheduling, secure messaging, payment processing, or website management
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: If LIFECANN LLC undergoes a merger, acquisition, or asset sale (with appropriate safeguards)
All partners handling PHI sign Business Associate Agreements (BAAs) to maintain HIPAA compliance.
6. HIPAA Compliance and Security
We comply with the Health Insurance Portability and Accountability Act (HIPAA).
Our safeguards include:
Encrypted data transmission (SSL/TLS)
Secure storage systems and access controls
Staff HIPAA training and confidentiality agreements
Regular audits and vulnerability assessments
Your health data is accessible only to authorized personnel involved in your care.
7. Cookies and Tracking Technologies
We may use cookies and similar tools to:
Improve website performance and user experience
Measure site traffic and analytics
Remember user preferences
You can manage cookie preferences in your browser settings. Disabling cookies may limit certain site features.
8. Data Retention
We retain personal and health information only as long as necessary to:
Provide medical services
Comply with legal or regulatory obligations
Maintain accurate health records
When data is no longer needed, it is securely deleted or anonymized.
9. Your Privacy Rights
You have the right to:
Access or request a copy of your records
Correct or update inaccurate information
Request deletion of certain data (subject to legal limits)
Withdraw consent for non-essential communications
File a complaint if you believe your privacy rights were violated
To exercise these rights, contact us at [email protected].
10. Data Security
We use administrative, physical, and technical safeguards to protect your information.
While we strive to maintain robust security, no method of transmission over the internet is completely secure; we cannot guarantee absolute protection.
11. Children’s Privacy
Our Services are intended for adults aged 18 and older.
We do not knowingly collect personal information from children under 13.
If we become aware of such collection, we will delete the data immediately.
12. Third-Party Links
Our websites may link to third-party sites (such as labs, payment portals, or partner clinics).
We are not responsible for the privacy practices or content of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Revisions will be posted on both:
https://lifecannmd.com/privacy
https://calendar.drsende.com/lifecannmd
The “Last Updated” date at the top reflects the most recent version.
14. Contact Us
For questions, privacy concerns, or HIPAA-related requests, please contact:
LifeCann MD (LIFECANN LLC)
📍 1063 SW 8th St, Miami, FL 33130, USA
📞 +1 (833) 543-3226
